Doing Business with Emotional Intelligence

Rodrigo Martínez This week I am reading “Leaders eat last” by Simon Sinek. The author makes reference in knowing the chemistry of the body to generate better moments in the work. The emotion of happiness is generated from four hormones: endorphins, dopamine, serotonin and oxytocin. We release the endorphins when we train. Dopamine can be a problem when it becomes an addiction. What interests us is serotonin known as the leadership hormone and oxytocin as the connection hormone. On the other hand, we have cortisol which is the stress hormone and causes fears and insecurities by putting ourselves in alert mode. To delve deeper into the subject, consult Simon Sinek’s book. There are two clear objectives in an organization, lower cortisol levels and raise oxytocin and serotonin levels. How do we do it? Oxytocin is related to achievements and safety. Creating safe circles in companies generate stability, delivery and employee participation. 80% of people are in jobs where they don’t feel comfortable according to Sinek’s research. We can produce serotonin when we achieve team connection. Take into account the points of view, recognize achievements and help team complement tasks trigger this hormone. It is the same hormone that is secreted when we are in love. Everything has to do with connection, empathy and vulnerability. Leadership courses are important as they help us form a vision of helping the team. This reduces the levels of cortisol that is linked to fear and failure. Are these scenarios familiar? Begin to test connection and empathy strategies are coworkers. I can assure you that productivity will increase and you will have less staff turnover. Comment on our social media about your emotional intelligence strategy at work Follow us on Facebook & Instagram